The Phase One P3 Support Extension Platinum 1 Year is a comprehensive service plan designed to provide the highest level of support and maintenance for the Phase One P3 camera payload. This support extension includes online and phone based support, firmware and software maintenance, and additional service coverage intended to help maintain operational continuity. The Platinum package is structured to support organizations that require extended service options to help reduce downtime and maintain consistent system performance throughout the coverage period.

Designed for professional operators using the Phase One P3 in mission critical applications, the Platinum Support Extension supports use cases such as infrastructure inspection, surveying, and mapping where system uptime and rapid issue resolution are essential. With expanded service offerings that include on site support and component loan options, this plan supports high utilization environments where the P3 payload is central to ongoing aerial data collection workflows.

Key Features:

• One year Platinum level support extension for the Phase One P3 payload
• Includes online, phone, and on site support options
• Covers firmware and software maintenance for the P3 camera payload
• Includes free repair coverage excluding physical damage, water damage, and improper use
• Proactive shutter replacement available at or near 500,000 captures with limits (Limit one per year per shutter)
• Includes component loan and system calibration services
• Guaranteed response time within 24 hours during support availability periods (Monday – Friday)